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Tips on
Train
Good to Know !
If you haven't already learnt enough, we've added these extra handy tips and FAQ's to make your life just that little bit sweeter.
Frequently asked questions
General
On longer or more popular routes, you can usually reserve a seat if you book a ticket for a fixed time and request a seat allocation when you book. You can't choose your exact seat like you can when booking a plane ticket, but you can request services like an aisle or window seat, forward or rear-facing seat, a seat in the quiet carriage, a table seat, or a seat near a toilet. Please note that these services are requested, but can never be guaranteed. If a seat booking is available, you will see it in your basket on the payment screen on our site I.e. Coach B, seat 48 (Window).
If you book a flexible ticket, you may be given the option to reserve a seat and travel time for your outbound journey, but you won't be guaranteed a reserved seat if you don't travel on the train you've booked the ticket for. Many trains have unreserved sections allocated, so you'll need to board the train and walk through the carriages to look for a seat without a printed ticket slip (usually found attached to the headrest). Some seats may only be reserved for a smaller portion of the journey, so if there's a printed slip on the seat and nobody is sitting in it, you maybe be able to sit there for some of the journey if the passenger is getting on at a later stop.
Children under the age of five can travel for free with a fare-paying adult however it doesn’t always mean they're guaranteed a seat. On busy trains, infants may have to travel on the lap of the adult to make room for other passengers. For 5-15 year olds, there are half-priced tickets available on selected routes but a proof of age may be required when you travel. Be sure to select the "child" option in the journey planner when you're booking.
You can travel with three items of luggage per person on most trains in Scotland. This usually means you can take two suitcases and a piece of hand luggage. Additional articles such as surfboards and bicycles may be taken for a fee and are subject to space availability. For peace of mind, it's best to contact the train company ahead to make sure you can travel with these extra items.
Yes. In some major train stations in Scotland like Edinburgh Waverley or Glasgow Central there may be places where you can store your luggage. While some smaller stations don't have this facility, to find out which stations have luggage storage facilities, visit our UK train stations (https://www.thetrainline.com/stations)page.
Yes. In some major train stations in Scotland like Edinburgh Waverley or Glasgow Central there may be places where you can store your luggage. While some smaller stations don't have this facility, to find out which stations have luggage storage facilities, visit our UK train stations (https://www.thetrainline.com/stations)page.
If you want to make multiple journeys during your stay in Scotland, you have three options. A BritRail Scottish Highlands Pass, a BritRail Central Scotland Pass or a BritRail Spirit of Scotland Pass which covers all of the country. They give you an affordable and flexible way to explore Scotland and can take the stress out of buying individual tickets.
Learn more about BritRail passes.(https://www.thetrainline.com/deals-discounts/rail-passes/brit-rail-pass)
*All post-sale care and communications will be with the third party booking company.
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